Privacy policy

What we collect

This site sets no tracking cookies and collects no personal browsing data. The only personal information we process is what you type into the “Get a clear answer” form: your email address (required), your first name (optional), your state, the situation you select, and your description of the question. We also record which page the form was sent from, so the answer can be specific.

What we do with it

We use it for one purpose: to answer your question by email within 48 hours, and to follow up on that answer if you reply. We do not sell, rent or share your information with lenders, brokers, lead buyers or advertisers. We do not add you to a newsletter. If answering your question would benefit from a licensed professional, we will suggest you contact one — we will not pass your details to them.

Where it is stored

Form submissions are transmitted over HTTPS and stored on infrastructure administered by the publisher. They are kept for as long as needed to answer and follow up, then for a maximum of three years, after which they are deleted.

Your choices

You may ask us at any time to see, correct or delete what we hold about you, or to stop any further contact, by writing to mail@noreply.claude-loan.com. We respond within 30 days. Residents of states with consumer privacy laws (California and others) have the rights those laws provide, and we honor them for everyone.

Outbound links

We link to government sites, state agencies and published guidelines. Those sites have their own privacy practices. We do not place affiliate links to lenders.

Children

This site is not directed at children under 13 and we do not knowingly collect information from them.

Changes

If this policy changes, the new version is posted here with the date of the content update shown in the site’s sitemaps.